FAQs

Lauer Media Company offers B2B appointment setting, outbound cold calling, inbound call answering, lead qualification, follow-up calls, and customer support. We tailor the scope to your business, whether you need help reaching new prospects, managing incoming inquiries, or keeping existing leads engaged.

B2B appointment setting helps connect your sales team with potential business customers. We contact prospects, introduce your services, and determine whether they meet your qualification criteria. Depending on your preferences, we can schedule appointments directly on your calendar or hand off warm leads for your team to follow up.

Cold calling introduces your business to prospects who may not have previously interacted with your company. Appointment setting focuses on arranging a conversation between a potential customer and your sales team. Cold calling can be part of an appointment setting campaign, along with lead qualification and follow-up calls.

Businesses that sell products or services to other businesses can benefit from outsourced calling support. Our services can help companies that need consistent prospect outreach, additional appointment setting capacity, inbound call support, or follow-up assistance. We work with you to determine a scope that fits your audience and sales process.

We offer both options. Lauer Media Company can build prospect lists based on your target audience, or we can work with lists your business provides. Before outreach begins, we review the audience you want to reach so the campaign aligns with your business goals.

Yes. We can schedule appointments directly on your calendar or hand off warm leads to your team. During onboarding, we establish your preferred process, appointment availability, and the information your team needs before each meeting.

We work with your business to define what makes a prospect a good fit. Qualification criteria may include industry, business needs, location, decision-making role, and interest in your services. These criteria guide our conversations and help your team understand why a lead is being handed off or an appointment is being scheduled.

Yes. Lauer Media Company can create calling scripts tailored to your services, target audience, and campaign goals. We work with you to establish key talking points, qualification questions, and responses to common questions so our outreach accurately represents your business.

Yes. In addition to outbound calling and appointment setting, we offer inbound call answering and customer support. We work with you to define the types of calls we will handle, the information callers need, and when an inquiry should be passed to your internal team.

Yes. We can make follow-up calls to existing leads, including prospects who have expressed interest but have not scheduled a conversation or taken the next step. We coordinate the messaging and handoff process with your team to support your sales efforts.

Yes. Lauer Media Company provides B2B appointment setting and call center services for businesses nationwide. Campaigns can focus on specific geographic markets or a broader national audience, depending on your goals.

Pricing is based on monthly service hours. The cost depends on the number of hours and the scope of support your business needs. During a consultation, we discuss your goals and recommend a monthly-hour plan for your campaign.

Our appointment setting and call center services are offered through month-to-month contracts. Your agreement outlines the monthly hours, scope of services, and applicable cancellation terms.

Yes. We provide activity reporting so your business can review the work completed and campaign progress. During onboarding, we establish the reporting details relevant to your services, such as outreach activity, lead responses, appointments scheduled, and follow-up needs.

Start by booking a consultation with Lauer Media Company. We will discuss your target audience, services, sales process, and calling needs. From there, we define your monthly hours, prospect list approach, scripts, qualification criteria, and appointment or lead handoff process.